Privacy policy

Privacy Policy
Last Updated: June 18, 2026

Introduction
Welcome to Aventra Techs. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, create an account, or contact us.

By using our website and services, you agree to the practices described in this Privacy Policy.

Information We Collect
We may collect the following information:

Personal Information
Full name

Shipping address

Billing address

Email address

Phone number

Order Information
Products purchased

Order history

Payment details

Delivery information

Technical Information
IP address

Browser type

Device information

Website usage data

Cookies and similar technologies

Communications
Messages sent through email, WhatsApp, phone calls, or customer support inquiries.

How We Use Your Information
We use your information to:

Process and fulfill orders

Arrange shipping and delivery

Provide customer support

Verify transactions and prevent fraud

Process returns, exchanges, and refunds

Improve our products and services

Send order updates and important notifications

Comply with legal obligations

With your permission, we may also send promotional offers and marketing communications.

Payment Information
Payments may be processed through approved payment providers, banking services, digital wallets, or Cash on Delivery (COD).

We do not store complete payment card details on our servers.

Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:

Improve website functionality

Remember customer preferences

Analyze website traffic

Enhance user experience

You may disable cookies through your browser settings; however, some website features may not function properly.

Sharing of Information
We do not sell your personal information.

We may share your information only when necessary with:

Shipping and courier partners (including PostEx)

Payment service providers

Shopify and related service providers

Legal authorities when required by law

These parties receive only the information necessary to perform their services.

Data Security
We take reasonable security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

However, no internet transmission or storage system can be guaranteed to be 100% secure.

Data Retention
We retain personal information for as long as necessary to:

Complete transactions

Provide customer support

Maintain business records

Comply with legal and regulatory obligations

Your Rights
Depending on applicable laws, you may have the right to:

Request access to your personal information

Request correction of inaccurate information

Request deletion of your personal information

Withdraw marketing consent at any time

To exercise these rights, please contact us using the details below.

Children's Privacy
Our services are not intended for children under the age of 18 without parental supervision.

We do not knowingly collect personal information from children.

Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of third-party websites.

We encourage users to review the privacy policies of any third-party services they use.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.

Any updates will be posted on this page with a revised "Last Updated" date.

Contact Us
If you have any questions regarding this Privacy Policy or how we handle your information, please contact us:

Aventra Techs

Email: chaostechs11@gmail.com

Phone / WhatsApp: 03116724248

Address: 

NO 24 GROUND CIVIL BAZAR RISALPUR CANTT
NOWSHERA Nowshera KPK
We are available 24/7 to assist our customers.